1. Introduction

Welcome to AI Hub Studio ("we", "us", "our"). We operate the website https://aihubstudio.pro and the web application https://app.aihubstudio.pro (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you register for an account, use the Service, or communicate with us:

Name and profile photo (when you sign in with Google Authentication)
Email address
Agency information (company name, website, contact details) — provided voluntarily through our onboarding form

2.2 Information Collected Automatically

When you access the Service, we may automatically collect certain information:

Usage data (pages visited, features used, actions performed within the application)
Device and browser information (browser type, operating system, screen resolution)
IP address and approximate location
Cookies and similar tracking technologies

2.3 Google Analytics

We use Google Analytics to analyze usage patterns and improve our Service. Google Analytics collects information such as how often users visit the Service, what pages they visit, and what other sites they used prior to coming to the Service. We use the information from Google Analytics only to improve our Service. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

3. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account
To provide, operate, and maintain the Service
To improve, personalize, and expand the Service
To communicate with you, including for customer support and service-related notices
To monitor and analyze usage patterns and trends
To detect, prevent, and address technical issues and security threats
To comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With service providers: We use third-party services (such as Google Firebase, Google Cloud) to host and operate our Service. These providers may process your data on our behalf in accordance with their own privacy policies.
For legal compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
With your consent: We may share your information for any other purpose with your explicit consent.

5. Data Storage and Security

Your data is stored on Google Firebase servers located in the European Union (europe-west region). We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you wish to delete your account and associated data, please contact us at the email address provided below. We will delete or anonymize your information within 30 days of such request, unless we are required to retain it for legal or legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request that we correct inaccurate or incomplete personal data.
Right to erasure: You may request that we delete your personal data, subject to certain exceptions.
Right to data portability: You may request a copy of your data in a structured, commonly used format.
Right to object: You may object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at admin@aihubstudio.pro. We will respond to your request within 30 days.

8. Third-Party Services

Our Service integrates with or relies on the following third-party services, each governed by their own privacy policies:

Google Firebase (authentication, database, storage, cloud functions)
Google Cloud Platform (infrastructure)
Google Analytics (usage analytics)

We encourage you to review the privacy policies of these third-party services.

9. Cookies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Service may not function properly.

10. Children’s Privacy

Our Service is designed for business use and is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, specifically within the European Union where our servers are located. By using the Service, you consent to the transfer of your information to the EU.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: admin@aihubstudio.pro
Website: https://aihubstudio.pro